Mail box clean out

Discussion in 'Support Tickets' started by steambent, Nov 26, 2017.

  1. steambent

    steambent DFO Master

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    How do you do this so I can get new messages?
     
  2. fun2drum

    fun2drum Team DFO Staff Member Moderator

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    First go to the "my conversations" folder and check the boxes on the right of the conversations you want to delete. Or if you want to clean out the entire contents then click the box that's above all the others (inside the "my conversations" title bar) to select all. Then scroll down to the bottom of that page and select "delete" in the drop-down list, then click "go". That should do it.
     
  3. steambent

    steambent DFO Master

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    Thanks I will give it a shot!
     
  4. steambent

    steambent DFO Master

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    Fun 2 Drum. Should I be able to do this on my phone? How do I check a box? The conversation just opens up?
     
  5. steambent

    steambent DFO Master

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    I just had my 15 year old son look. No boxes to check. Now this is on my phone to not home computer.
     
  6. fun2drum

    fun2drum Team DFO Staff Member Moderator

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    Hmmm. I've never tried it on my phone. You could try going down to the bottom of the page of DFO mobile version and click "full version" and see if that makes the check boxes appear.
     
  7. fun2drum

    fun2drum Team DFO Staff Member Moderator

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    Okay I just tried it on my Droid, and switching to full version made the check boxes appear.
     
  8. steambent

    steambent DFO Master

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    Cool. I will that.
     
  9. steambent

    steambent DFO Master

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    Success! Thank you very much!
     
  10. fun2drum

    fun2drum Team DFO Staff Member Moderator

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    You're welcome! :thumbup:
     

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