Site is Slow & Timeouts

Discussion in 'Support Tickets' started by tommykat1, Feb 14, 2019.

  1. tommykat1

    tommykat1 DFO Master

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    Hi Mods!

    Proving what a great forum this is, this is the first time I've ever felt compelled to report something.

    Over the last few weeks, the site has slowed down considerably and there are often timeouts. Note that the DFO is the only website I'm have trouble with. It is often haphazard, will work OK for a time, then bog down again. Bad news is it seems to be getting worse.

    Sorry to have to report this!

    Thanks & Cheers,

    Tom
     
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  2. amosguy

    amosguy DFO Master

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    Sporadic slowdown for me as well. Sometimes great, sometimes eternal. Even when other websites load normally so not my software / hardware / router connection.

    NOTE: It took 3 tries to get his Reply posted. First timed out.

    Twice for this note edit.
     
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  3. GeeDeeEmm

    GeeDeeEmm Well-Known Member

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    Same here for the last couple of weeks, at least. Sign on, and then be prepared to wait, wait, wait. I typically just go to another site (DrummerWorld) where things always work perfectly. By the time I return to DrumForum.org, everything is working the way it should.Seems its time to invite the pointy-headed guys over for some discussion.

    GeeDeeEmm
     
  4. JDA

    JDA DFO Master

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    Works effortlessly.....after 7pm est..
    near useless the morning, afternoon, and first part of the day.

    may that be a clue to something
     
  5. xsabers

    xsabers World's Second Most Okayest Drummer

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    Same here. Tried different computers/mobile devices at they were all frozen at the same time. Been happening frequently.
     
  6. JDA

    JDA DFO Master

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    The odd part is it clears after 7 pm or evening east coast side.
    That's weird
     
  7. xsabers

    xsabers World's Second Most Okayest Drummer

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    Welp, I'm sitting hear at a bit past 4pm Pacific (7pm Eastern), and it IS indeed lightning fast again...for now. I can really feel the difference.
     
  8. JDA

    JDA DFO Master

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    That's what I'm saying/ seems clears itself/ your 4 my 7 pm/ So maybe the homebase of this platform is overloaded (with "other things" (not dfo members trying to get in) early in the day>
    DFO must be low man on this platforms totem pole. Until "the traffic clears..

    But I would focus on the 'time-related' angle to the platform provider (whatever its called)
     
    Last edited: Feb 15, 2019
  9. idrum4fun

    idrum4fun DFO Veteran

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    Right now, I'm not having any issues. But, as noted above, the website can sometimes take forever to load and I usually just give up. This is the only forum that I experience these issues. That tells me it most likely is how it's constructed and possibly even the service and servers being used. Maybe a complete rethink of implementation is in order? All I know is that the service get very frustrating at times!

    -Mark
     
  10. MasterBlaster

    MasterBlaster Well-Known Member

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    Time for a new server.
     
  11. JDA

    JDA DFO Master

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    Does that mean "the company" needs a new server? or does "new server" mean company itself.
     
  12. MasterBlaster

    MasterBlaster Well-Known Member

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    The "company" has a host server that sells space for this board. Sometimes they don't deliver like they should, so the "company" finds another server.

    OTOH, servers have "burps" all the time. That's cool as long as those burps don't occur all that often.
     
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  13. JDA

    JDA DFO Master

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    seems to happen a lot..
    Let's all watch to see if it's (more pervasive) in daytime hours versus how it seemed to free up towards the evening

    What's -if that's the case- tell you.. They need more capacity (?
     
  14. amosguy

    amosguy DFO Master

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    I (and many other according to Chat) had issues this morning. I could open the website, but could timed out using NEW POSTS button.

    Also last night about 10:30 Pacific time for the record.
     
  15. idrum4fun

    idrum4fun DFO Veteran

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    My vote is to find a new hosting company. One that can provide guaranteed responsive servers. Or, if hiccups arrive, provide quick fixes to these issues. And, a company that can get our picture hosting back to 1200x900, not the current 600x450, which is too small to show our drums! If all this means a reasonable down-time during host migration, I have no issues.

    -Mark
     
  16. tommykat1

    tommykat1 DFO Master

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    Seems like it's fixed now. I'm having no speed issues anymore.
     
  17. Alex

    Alex Administrator Administrator

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    The site speed issue has been taken care of and things should load smoothly now.

    Thanks all for your patience. :)
     

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